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1fr;gap:22px;margin-top:18px;padding:28px;display:grid}.verifyResult.valid{background:#eef5f1;border-color:#8fb5a6}.verifyResult.invalid{background:#f7eeee;border-color:#d5a9a4}.verifyBadge{color:#fff;background:var(--sage);border-radius:50%;place-items:center;width:42px;height:42px;font-size:20px;display:grid}.verifyResult.invalid .verifyBadge{background:#a44c45}.verifyResult span{color:var(--sage);letter-spacing:.12em;text-transform:uppercase;font-size:10px;font-weight:850}.verifyResult h2{font-family:var(--font-display);margin:7px 0 22px;font-size:27px}.verifyResult dl{background:#0c18201f;grid-template-columns:1fr 1fr;gap:1px;margin:0;display:grid}.verifyResult dl>div{background:#ffffff8c;padding:13px}.verifyResult dt{color:var(--muted);letter-spacing:.1em;text-transform:uppercase;font-size:9px;font-weight:800}.verifyResult dd{margin:6px 0 0;font-size:13px;font-weight:700}.verifyResult>div:last-child>p{color:var(--muted);font-size:12px;line-height:1.6}.verifiedCertificate{border-top:1px solid #0c182024;margin-top:24px;padding-top:20px}.verifiedCertificate>strong{color:var(--ink);letter-spacing:.08em;text-transform:uppercase;margin-bottom:12px;font-size:11px;display:block}.verifiedCertificate img{object-fit:contain;border:1px solid var(--line);background:#fff;width:100%;max-height:760px}.verifiedCertificate>a{color:var(--ink);font-weight:800}.chatWidget{z-index:80;flex-direction:column;align-items:flex-end;gap:12px;display:flex;position:fixed;bottom:22px;right:24px}.chatLauncher{color:#fff;background:var(--ink);cursor:pointer;border:1px solid #ffffff2e;align-items:center;gap:11px;min-width:208px;min-height:58px;padding:8px 15px 8px 8px;display:flex;box-shadow:0 12px 35px #07111647}.chatLauncherIcon{width:40px;height:40px;color:var(--ink);background:var(--copper-bright);place-items:center;font-size:18px;display:grid}.chatLauncher>span:last-child{flex-direction:column;align-items:flex-start;display:flex}.chatLauncher strong{font-size:12px}.chatLauncher small{color:#94a2a7;letter-spacing:.05em;text-transform:uppercase;margin-top:3px;font-size:9px}.chatPanel{width:min(390px,100vw - 28px);height:min(650px,100vh - 105px);color:var(--ink);background:var(--cream);border:1px solid #0c182029;grid-template-rows:auto auto 1fr auto auto;display:grid;overflow:hidden;box-shadow:0 20px 65px #050e1240}.chatHeader{color:#fff;background:var(--ink);justify-content:space-between;gap:15px;padding:22px;display:flex}.chatKicker{color:var(--copper-bright);letter-spacing:.14em;text-transform:uppercase;font-size:9px;font-weight:800}.chatHeader h2{font-family:var(--font-display);margin:7px 0 5px;font-size:23px}.chatHeader p{color:#b9c4c7;max-width:290px;margin:0;font-size:10px;line-height:1.5}.chatHeader p strong{color:#fff}.chatHeader>button{color:#fff;cursor:pointer;background:0 0;border:1px solid #ffffff40;flex:none;width:30px;height:30px;font-size:21px}.chatStatus{color:var(--muted);background:var(--paper);border-bottom:1px solid var(--line);letter-spacing:.06em;text-transform:uppercase;padding:8px 18px;font-size:9px;font-weight:750}.statusDot{background:#62b994;border-radius:50%;width:6px;height:6px;margin-right:6px;display:inline-block}.status-waiting{background:#d89c45}.status-closed{background:#8e979b}.chatMessages{flex-direction:column;gap:12px;padding:18px;display:flex;overflow-y:auto}.chatBubble{background:var(--paper);border:1px solid var(--line);align-self:flex-start;max-width:88%;padding:11px 13px}.chatBubble.visitor{color:#fff;background:var(--sage);border-color:var(--sage);align-self:flex-end}.chatBubble.agent{border-color:var(--copper);background:#f6ecdd}.chatBubble>span{color:var(--copper);letter-spacing:.08em;text-transform:uppercase;margin-bottom:5px;font-size:8px;font-weight:850;display:block}.chatBubble.visitor>span{color:#cfe4db}.chatBubble p{white-space:pre-wrap;margin:0;font-size:11px;line-height:1.55}.chatError{color:#9d4038;font-size:10px}.chatHandoff{border-top:1px solid var(--line);justify-content:space-between;align-items:center;gap:10px;padding:9px 14px;display:flex}.chatHandoff button{color:var(--ink);border:1px solid var(--copper);font:inherit;cursor:pointer;background:0 0;padding:8px 11px;font-size:10px;font-weight:800}.chatHandoff button:disabled{opacity:.45;cursor:default}.chatHandoff button span{color:#62b994;margin-right:6px}.chatHandoff>span{color:var(--muted);font-size:9px}.chatComposer{border-top:1px solid var(--line);background:#fff;grid-template-columns:1fr auto;align-items:stretch;padding:12px;display:grid}.chatComposer textarea{resize:none;min-width:0;color:var(--ink);background:var(--cream);border:1px solid var(--line);font:inherit;outline:0;padding:9px 10px;font-size:11px;line-height:1.45}.chatComposer button{width:45px;color:var(--ink);background:var(--copper-bright);cursor:pointer;border:0;font-size:18px}.chatComposer button:disabled{opacity:.45}.adminGate{text-align:center;color:#fff;background:var(--ink);flex-direction:column;justify-content:center;align-items:center;min-height:100vh;padding:40px 22px;display:flex}.adminGateMark{width:70px;height:70px;color:var(--ink);background:var(--copper-bright);place-items:center;font-family:Georgia,serif;font-size:40px;font-style:italic;display:grid}.adminGate>p{color:var(--copper-bright);letter-spacing:.22em;margin:20px 0 60px;font-size:10px;font-weight:850}.adminGate h1{max-width:720px;font-family:var(--font-display);letter-spacing:-.05em;margin:0;font-size:clamp(45px,6vw,78px)}.adminGate>span{color:#aab7ba;max-width:630px;margin:25px 0 35px;font-size:15px;line-height:1.7}.adminGate>a{color:var(--ink);background:var(--copper-bright);padding:16px 24px;font-size:12px;font-weight:850}.adminGate>small{color:#6f7f85;letter-spacing:.14em;text-transform:uppercase;margin-top:70px;font-size:9px}.adminShell{background:#f1f2ef;grid-template-columns:250px minmax(0,1fr);min-height:100vh;display:grid}.adminSidebar{color:#fff;background:#09151b;flex-direction:column;height:100vh;padding:28px 18px 22px;display:flex;position:sticky;top:0}.adminBrand{border-bottom:1px solid #ffffff1a;align-items:center;gap:12px;padding:0 9px 30px;display:flex}.adminBrand>span{width:38px;height:38px;color:var(--ink);background:var(--copper-bright);place-items:center;font-family:Georgia,serif;font-size:23px;font-style:italic;display:grid}.adminBrand>span img{object-fit:cover;width:100%;height:100%}.adminBrand>div{flex-direction:column;display:flex}.adminBrand strong{font-family:var(--font-display);letter-spacing:.08em;font-size:17px}.adminBrand small{color:#7f9096;letter-spacing:.2em;margin-top:5px;font-size:7px;font-weight:800}.adminSidebar nav{gap:5px;margin-top:30px;display:grid}.adminSidebar nav button{text-align:left;color:#92a1a6;min-height:44px;font:inherit;cursor:pointer;background:0 0;border:0;grid-template-columns:26px 1fr auto;align-items:center;padding:0 12px;font-size:11px;font-weight:650;display:grid}.adminSidebar nav button>span{color:#687c83;font-size:15px}.adminSidebar nav button>b{min-width:20px;height:20px;color:var(--ink);background:var(--copper-bright);border-radius:50%;place-items:center;padding:0 5px;font-size:9px;display:grid}.adminSidebar nav button:hover,.adminSidebar nav button.active{color:#fff;background:#ffffff12}.adminSidebar nav button.active>span{color:var(--copper-bright)}.adminAccount{border-top:1px 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#0c182029;padding:13px}.adminModalClose{width:34px;height:34px;color:var(--ink);cursor:pointer;background:#f2f2ed;border:0;font-size:20px;position:absolute;top:14px;right:14px}.privateOfficeEntry{color:#fff;background:linear-gradient(135deg,#020b1c,#061d42 58%,#041127);place-items:center;min-height:100vh;padding:32px;display:grid;position:relative;overflow:hidden}.privateOfficeEntry:before,.privateOfficeEntry:after{content:"";border:1px solid #e7ad3429;border-radius:50%;width:520px;height:520px;animation:16s linear infinite privateOfficeOrbit;position:absolute}.privateOfficeEntry:after{border-color:#ffffff12;width:760px;height:760px;animation-duration:24s;animation-direction:reverse}.privateOfficeGlow{background:radial-gradient(circle,#18417eb8,#03132d00 66%);width:700px;height:700px;position:absolute;top:50%;left:50%;translate:-50% -50%}.privateOfficeWelcome{z-index:1;grid-template-columns:1.12fr .88fr;align-items:center;gap:70px;width:min(100%,1060px);animation:.9s cubic-bezier(.2,.8,.2,1) both privateOfficeReveal;display:grid;position:relative}.privateOfficeIdentity{text-align:left}.privateOfficeIdentity img{object-fit:contain;opacity:0;width:126px;height:126px;animation:.9s ease-out .15s forwards privateOfficeLogo}.privateOfficeIdentity>p:first-of-type{color:var(--copper-bright);letter-spacing:.3em;text-transform:uppercase;opacity:0;margin:25px 0 8px;font-size:10px;font-weight:850;animation:.65s ease-out .42s forwards privateOfficeUp}.privateOfficeIdentity h1{font-family:var(--font-display);letter-spacing:-.055em;opacity:0;margin:0;font-size:clamp(48px,6vw,78px);font-weight:560;line-height:.95;animation:.72s ease-out .55s forwards privateOfficeUp}.privateOfficeIdentity>span{color:#d9e4f2;letter-spacing:.34em;text-transform:uppercase;opacity:0;margin-top:16px;font-size:12px;font-weight:750;animation:.65s ease-out .7s forwards privateOfficeUp;display:block}.privateOfficeRule{background:#ffffff26;width:min(320px,70vw);height:1px;margin:34px auto 28px;overflow:hidden}.privateOfficeRule i{background:var(--copper-bright);transform-origin:0;width:100%;height:100%;animation:.9s ease-out .82s both privateOfficeLine;display:block}.privateOfficeCopy{color:#aebfd3;opacity:0;max-width:520px;margin:0;font-size:13px;line-height:1.7;animation:.65s ease-out .92s forwards privateOfficeUp}.privateOfficeIdentity>small{color:#788da8;letter-spacing:.12em;text-transform:uppercase;opacity:0;margin-top:22px;font-size:9px;animation:.65s ease-out 1.05s forwards privateOfficeUp;display:block}.privateOfficeLogin{color:#071934;border-top:4px solid var(--copper-bright);opacity:0;background:#fffffff7;gap:20px;padding:42px;animation:.8s cubic-bezier(.2,.8,.2,1) .55s forwards privateOfficeCard;display:grid;box-shadow:0 40px 100px #00000061}.privateOfficeFormHead span{color:var(--copper);letter-spacing:.18em;text-transform:uppercase;font-size:8px;font-weight:850}.privateOfficeFormHead h2{font-family:var(--font-display);letter-spacing:-.045em;margin:8px 0 7px;font-size:40px}.privateOfficeFormHead p{color:#677487;margin:0;font-size:11px;line-height:1.6}.privateOfficeLogin label{color:#405069;letter-spacing:.05em;text-transform:uppercase;gap:8px;font-size:9px;font-weight:850;display:grid}.privateOfficeLogin input{color:#071934;width:100%;font:inherit;background:#f5f7fa;border:1px solid #cdd6e1;outline:0;padding:14px 15px;font-size:12px}.privateOfficeLogin input:focus{border-color:var(--copper);box-shadow:0 0 0 3px #e7ad3424}.privateOfficePassword{position:relative}.privateOfficePassword input{padding-right:62px}.privateOfficePassword button{color:#7a5a20;cursor:pointer;background:#fff1c8;border:0;padding:0 10px;font-size:9px;font-weight:800;position:absolute;top:5px;bottom:5px;right:5px}.privateOfficeSubmit{color:#061735;background:var(--copper-bright);min-height:50px;font:inherit;cursor:pointer;border:0;font-size:11px;font-weight:900;transition:transform .2s,background .2s,box-shadow .2s}.privateOfficeSubmit:hover{background:#ffd064;transform:translateY(-2px);box-shadow:0 12px 28px #c1851238}.privateOfficeSubmit:disabled{opacity:.62;cursor:wait}.privateOfficeForgot{color:#745b30;justify-self:center;font-size:10px;font-weight:750}.privateOfficeError{color:#8b2823;background:#fae5e3;border-left:3px solid #c34038;padding:12px 14px;font-size:10px;line-height:1.5}@keyframes privateOfficeReveal{0%{opacity:0}to{opacity:1}}@keyframes privateOfficeLogo{0%{opacity:0;filter:blur(8px);transform:scale(.78)rotate(-4deg)}to{opacity:1;filter:blur();transform:scale(1)rotate(0)}}@keyframes privateOfficeUp{0%{opacity:0;transform:translateY(18px)}to{opacity:1;transform:translateY(0)}}@keyframes privateOfficeLine{0%{transform:scaleX(0)}to{transform:scaleX(1)}}@keyframes privateOfficeOrbit{0%{transform:rotate(0)scale(.96)}50%{transform:rotate(180deg)scale(1.04)}to{transform:rotate(360deg)scale(.96)}}@keyframes privateOfficeCard{0%{opacity:0;transform:translate(35px)scale(.97)}to{opacity:1;transform:translate(0)scale(1)}}.adminToast{z-index:100;justify-content:space-between;align-items:center;gap:30px;max-width:500px;padding:13px 15px;font-size:11px;font-weight:700;animation:.35s ease-out both adminToastIn;display:flex;position:fixed;top:20px;left:50%;transform:translate(-50%);box-shadow:0 12px 35px #06101533}.adminToast.success{color:#17483b;background:#dcebe4}.adminToast.error{color:#792f2a;background:#f2dddd}.adminToast button{color:inherit;cursor:pointer;background:0 0;border:0;font-size:18px}.adminView{padding:36px 38px 70px;animation:.45s cubic-bezier(.2,.8,.2,1) both adminViewIn}.adminIntro{color:#fff;background:linear-gradient(120deg,var(--ink-soft),#163a70);justify-content:space-between;align-items:end;gap:50px;padding:35px 38px;display:flex;position:relative;overflow:hidden}.adminIntro:after{content:"";border:1px solid #ffffff21;border-radius:50%;width:280px;height:280px;animation:9s ease-in-out infinite adminHalo;position:absolute;top:-155px;right:-95px;box-shadow:0 0 0 45px #ffffff06,0 0 0 90px #ffffff05}.adminIntro>*{z-index:1;position:relative}.adminEyebrow{color:var(--copper-bright);letter-spacing:.16em;text-transform:uppercase;margin:0 0 10px;font-size:8px;font-weight:850}.adminIntro h2{font-family:var(--font-display);letter-spacing:-.04em;margin:0;font-size:clamp(30px,3vw,45px);font-weight:560}.adminIntro>p{color:#aab8bc;max-width:460px;margin:0;font-size:11px;line-height:1.7}.statGrid{grid-template-columns:repeat(4,1fr);gap:12px;margin-top:18px;display:grid}.statGrid button{text-align:left;min-height:150px;color:var(--ink);cursor:pointer;background:#fff;border:1px solid #0c18201a;flex-direction:column;align-items:flex-start;padding:22px;display:flex}.statGrid button>span{color:#6d7a7f;letter-spacing:.08em;text-transform:uppercase;font-size:9px;font-weight:750}.statGrid strong{font-family:var(--font-display);margin:14px 0 20px;font-size:38px;font-weight:600}.statGrid small{color:var(--copper);margin-top:auto;font-size:9px;font-weight:800}.adminColumns{grid-template-columns:1.1fr .9fr;gap:18px;margin-top:18px;display:grid}.adminCard{background:#fff;border:1px solid #0c18201a;min-height:330px;padding:25px}.adminCard,.statGrid button,.quickActions button,.staffAccessList article{transition:transform .22s,box-shadow .22s,border-color .22s}.adminCard:hover,.statGrid button:hover,.quickActions button:hover,.staffAccessList article:hover{border-color:#c492556b;transform:translateY(-3px);box-shadow:0 16px 40px #0b203d17}.adminCardHead{justify-content:space-between;align-items:start;gap:20px;display:flex}.adminCardHead span,.panelHeading span,.conversationTitle span,.formTitle span{color:var(--copper);letter-spacing:.14em;text-transform:uppercase;font-size:8px;font-weight:850}.adminCardHead h3{font-family:var(--font-display);margin:6px 0 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